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OTRS 6.0.x < 6.0.8 Privilege Escalation Vulnerability (OSA-2018-02)

Information

Severity

Severity

Medium

Family

Family

Web application abuses

CVSSv2 Base

CVSSv2 Base

4.9

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:M/Au:S/C:P/I:P/A:N

Solution Type

Solution Type

Vendor Patch

Created

Created

4 years ago

Modified

Modified

4 years ago

Summary

OTRS is prone to a privilege escalation vulnerability.

Insight

Insight

An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.

Affected Software

Affected Software

OTRS 6.0.x prior to version 6.0.8.

Detection Method

Detection Method

Checks if a vulnerable version is present on the target host.

Solution

Solution

Update to version 6.0.8 or later.

Common Vulnerabilities and Exposures (CVE)