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Debian Security Advisory DSA 4066-1 (otrs2 - security update)
Information
Severity
Severity
Family
Family
CVSSv2 Base
CVSSv2 Base
CVSSv2 Vector
CVSSv2 Vector
Solution Type
Solution Type
Created
Created
Modified
Modified
Summary
Two vulnerabilities were discovered in the Open Ticket Request System which could result in information disclosure or the execution of arbitrary shell commands by logged-in agents.
Affected Software
Affected Software
otrs2 on Debian Linux
Detection Method
Detection Method
This check tests the installed software version using the apt package manager.
Solution
Solution
For the oldstable distribution (jessie), these problems have been fixed in version 3.3.18-1+deb8u3. For the stable distribution (stretch), these problems have been fixed in version 5.0.16-1+deb9u4. We recommend that you upgrade your otrs2 packages. For the detailed security status of otrs2 please refer to its security tracker page linked in the references.