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OTRS 5.0.x < 5.0.39, 6.0.x < 6.0.24, 7.0.x < 7.0.13 DoS Vulnerability
Information
Severity
Severity
Medium
Family
Family
Denial of Service
CVSSv2 Base
CVSSv2 Base
5.0
CVSSv2 Vector
CVSSv2 Vector
AV:N/AC:L/Au:N/C:N/I:N/A:P
Solution Type
Solution Type
Vendor Patch
Created
Created
4 years ago
Modified
Modified
4 years ago
Summary
OTRS is prone to a denial of service vulnerability.
Insight
Insight
OTRS can be put into an endless loop by providing filenames with overly long extensions. This applies to the PostMaster (sending in email) and also upload (attaching files to mails, for example).
Affected Software
Affected Software
OTRS 5.0.x through 5.0.38, 6.0.x through 6.0.23 and 7.0.x through 7.0.12.
Detection Method
Detection Method
Checks if a vulnerable version is present on the target host.
Solution
Solution
Update to version 5.0.39, 6.0.24, 7.0.13 or later.