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OTRS XSS Vulnerability (OSA-2021-11)
Information
Severity
Severity
High
Family
Family
Denial of Service
CVSSv2 Base
CVSSv2 Base
7.8
CVSSv2 Vector
CVSSv2 Vector
AV:N/AC:L/Au:N/C:C/I:N/A:N
Solution Type
Solution Type
Vendor Patch
Created
Created
2 years ago
Modified
Modified
2 years ago
Summary
OTRS is prone to a cross-site scripting (XSS) vulnerability.
Insight
Insight
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction.
Affected Software
Affected Software
OTRS version 6.0.1 and later and 7.0.x through 7.0.26.
Detection Method
Detection Method
Checks if a vulnerable version is present on the target host.
Solution
Solution
Update to version 7.0.27 or later.