- Vulnerabilities 87,986
Debian LTS Advisory ([SECURITY] [DLA 1816-1] otrs2 security update)
Published: 2019-06-12 02:00:10
CVE Author: NIST National Vulnerability Database
CVSS Base Vector:
AV:N/AC:L/Au:N/C:P/I:N/A:N
Summary:
The remote host is missing an update for the 'otrs2'
Linux Distribution Package(s) announced via the DSA-1816-1 advisory.
Detection Method:
Checks if a vulnerable Linux Distribution Package version is present on the target host.
Technical Details:
Two security vulnerabilities were discovered in the Open Ticket
Request System that could lead to information disclosure or privilege
escalation. New configuration options were added to resolve those
problems.
CVE-2019-12248
An attacker could send a malicious email to an OTRS system. If a
logged in agent user quotes it, the email could cause the browser to
load external image resources.
CVE-2019-12497
In the customer or external frontend, personal information of agents
can be disclosed like Name and mail address in external notes.
Affected Versions:
'otrs2' Linux Distribution Package(s) on Debian Linux.
Recommendations:
For Debian 8 'Jessie', these problems have been fixed in version
3.3.18-1+deb8u10.
We recommend that you upgrade your otrs2 Linux Distribution Packages.
Solution Type:
Vendor Patch
Detection Type:
Linux Distribution Package
https://nvd.nist.gov/vuln/detail/CVE-2019-12248
https://nvd.nist.gov/vuln/detail/CVE-2019-12497
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html
https://security-tracker.debian.org/tracker/DLA-1816-1
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