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Debian Security Advisory DSA 2696-1 (otrs2 - privilege escalation)

Information

Severity

Severity

Medium

Family

Family

Debian Local Security Checks

CVSSv2 Base

CVSSv2 Base

4.0

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:L/Au:S/C:P/I:N/A:N

Solution Type

Solution Type

Vendor Patch

Created

Created

9 years ago

Modified

Modified

8 months ago

Summary

A vulnerability has been discovered in the Open Ticket Request System, which can be exploited by malicious users to disclose potentially sensitive information. An attacker with a valid agent login could manipulate URLs in the ticket split mechanism to see contents of tickets they are not permitted to see. The oldstable distribution (squeeze) is not affected by this issue.

Affected Software

Affected Software

otrs2 on Debian Linux

Detection Method

Detection Method

This check tests the installed software version using the apt package manager.

Solution

Solution

For the stable distribution (wheezy), this problem has been fixed in version 3.1.7+dfsg1-8+deb7u1. For the testing distribution (jessie), this problem has been fixed in version 3.2.7-1. For the unstable distribution (sid), this problem has been fixed in version 3.2.7-1. We recommend that you upgrade your otrs2 packages.

Common Vulnerabilities and Exposures (CVE)