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Debian Security Advisory DSA 2867-1 (otrs2 - several vulnerabilities)

Information

Severity

Severity

High

Family

Family

Debian Local Security Checks

CVSSv2 Base

CVSSv2 Base

7.5

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:L/Au:N/C:P/I:P/A:P

Solution Type

Solution Type

Vendor Patch

Created

Created

10 years ago

Modified

Modified

2 years ago

Summary

Several vulnerabilities were discovered in otrs2, the Open Ticket Request System. The Common Vulnerabilities and Exposures project identifies the following problems: CVE-2014-1694 Norihiro Tanaka reported missing challenge token checks. An attacker that managed to take over the session of a logged in customer could create tickets and/or send follow-ups to existing tickets due to these missing checks. CVE-2014-1471 Karsten Nielsen from Vasgard GmbH discovered that an attacker with a valid customer or agent login could inject SQL code through the ticket search URL.

Affected Software

Affected Software

otrs2 on Debian Linux

Detection Method

Detection Method

This check tests the installed software version using the apt package manager.

Solution

Solution

For the oldstable distribution (squeeze), these problems have been fixed in version 2.4.9+dfsg1-3+squeeze5. For the stable distribution (wheezy), these problems have been fixed in version 3.1.7+dfsg1-8+deb7u4. For the testing distribution (jessie) and the unstable distribution (sid), these problems have been fixed in version 3.3.4-1. We recommend that you upgrade your otrs2 packages.

Common Vulnerabilities and Exposures (CVE)