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Debian Security Advisory DSA 3876-1 (otrs2 - security update)
Information
Severity
Severity
Medium
Family
Family
Debian Local Security Checks
CVSSv2 Base
CVSSv2 Base
6.5
CVSSv2 Vector
CVSSv2 Vector
AV:N/AC:L/Au:S/C:P/I:P/A:P
Solution Type
Solution Type
Vendor Patch
Created
Created
6 years ago
Modified
Modified
2 years ago
Summary
Joerg-Thomas Vogt discovered that the SecureMode was insufficiently validated in the OTRS ticket system, which could allow agents to escalate their privileges.
Affected Software
Affected Software
otrs2 on Debian Linux
Detection Method
Detection Method
This check tests the installed software version using the apt package manager.
Solution
Solution
For the stable distribution (jessie), this problem has been fixed in version 3.3.9-3+deb8u1. For the upcoming stable distribution (stretch), this problem will be fixed soon. For the unstable distribution (sid), this problem has been fixed in version 5.0.20-1. We recommend that you upgrade your otrs2 packages.