Help Center Live module.php local file include flaw

The remote web server contains a PHP script that is affected by a local file file include vulnerability. Description : The remote host is running Help Center Live, a help desk tool written in PHP. The remote version of Help Center Live fails to sanitize input to the 'file' parameter of the 'module.php' script before using it in a PHP include_once() function. An attacker can exploit this issue to read files and possibly execute arbitrary PHP code on the local host subject to the privileges of the web server user id.

No known solution was made available for at least one year since the disclosure of this vulnerability. Likely none will be provided anymore. General solution options are to upgrade to a newer release, disable respective features, remove the product or replace the product by another one.