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osTicket Support Address DoS
Information
Severity
Severity
High
Family
Family
Denial of Service
CVSSv2 Base
CVSSv2 Base
7.8
CVSSv2 Vector
CVSSv2 Vector
AV:N/AC:L/Au:N/C:N/I:N/A:C
Solution Type
Solution Type
Mitigation
Created
Created
17 years ago
Modified
Modified
4 years ago
Summary
The target is running at least one instance of osTicket 1.2.7 or earlier. Such versions are subject to a denial of service attack in open.php if osTicket is configured to receive mails using aliases.
Insight
Insight
Please see the references for details. ***** The Scanner has determined the vulnerability exists on the target ***** simply by looking at the version number(s) of osTicket installed ***** there. It has no way of knowing which method osTicket uses to ***** retrieve mail.
Solution
Solution
Configure osTicket to receive mail using POP3.