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OTRS 5.0.x < 5.0.37, 6.0.x < 6.0.20, 7.0.x < 7.0.9 Information Disclosure Vulnerability
Information
Severity
Severity
Low
Family
Family
Web application abuses
CVSSv2 Base
CVSSv2 Base
3.3
CVSSv2 Vector
CVSSv2 Vector
AV:N/AC:L/Au:M/C:P/I:N/A:N
Solution Type
Solution Type
Vendor Patch
Created
Created
4 years ago
Modified
Modified
4 years ago
Summary
OTRS is prone to an information disclosure vulnerability.
Insight
Insight
An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS tags in templates in order to disclose hashed user passwords.
Affected Software
Affected Software
OTRS 5.0.x through 5.0.36, 6.0.x through 6.0.19 and 7.0.x through 7.0.8.
Detection Method
Detection Method
Checks if a vulnerable version is present on the target host.
Solution
Solution
Update to version 5.0.37, 6.0.20, 7.0.9 or later.