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OTRS 5.0.x < 5.0.37, 6.0.x < 6.0.20, 7.0.x < 7.0.9 Information Disclosure Vulnerability

Information

Severity

Severity

Low

Family

Family

Web application abuses

CVSSv2 Base

CVSSv2 Base

3.3

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:L/Au:M/C:P/I:N/A:N

Solution Type

Solution Type

Vendor Patch

Created

Created

4 years ago

Modified

Modified

4 years ago

Summary

OTRS is prone to an information disclosure vulnerability.

Insight

Insight

An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS tags in templates in order to disclose hashed user passwords.

Affected Software

Affected Software

OTRS 5.0.x through 5.0.36, 6.0.x through 6.0.19 and 7.0.x through 7.0.8.

Detection Method

Detection Method

Checks if a vulnerable version is present on the target host.

Solution

Solution

Update to version 5.0.37, 6.0.20, 7.0.9 or later.

Common Vulnerabilities and Exposures (CVE)