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OTRS 5.0.x < 5.0.38, 6.0.x < 6.0.23, 7.0.x < 7.0.12 XSS Vulnerability

Information

Severity

Severity

Low

Family

Family

Web application abuses

CVSSv2 Base

CVSSv2 Base

3.5

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:M/Au:S/C:N/I:P/A:N

Solution Type

Solution Type

Vendor Patch

Created

Created

4 years ago

Modified

Modified

4 years ago

Summary

OTRS is prone to a cross-site scripting (XSS) vulnerability.

Insight

Insight

An attacker who is logged into OTRS as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent compose an answer to the original article.

Affected Software

Affected Software

OTRS 5.0.x through 5.0.37, 6.0.x through 6.0.22 and 7.0.x through 7.0.11.

Detection Method

Detection Method

Checks if a vulnerable version is present on the target host.

Solution

Solution

Update to version 5.0.38, 6.0.23 or 7.0.12 respectively.

Common Vulnerabilities and Exposures (CVE)