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OTRS Object Link Restriction Bypass Vulnerability
Information
Severity
Severity
Medium
Family
Family
Web application abuses
CVSSv2 Base
CVSSv2 Base
5.5
CVSSv2 Vector
CVSSv2 Vector
AV:N/AC:L/Au:S/C:P/I:P/A:N
Solution Type
Solution Type
Vendor Patch
Created
Created
10 years ago
Modified
Modified
5 years ago
Summary
This host is installed with OTRS (Open Ticket Request System) and is prone to restriction bypass vulnerability.
Insight
Insight
An error exists in object linking mechanism which fails check for access restrictions.
Affected Software
Affected Software
OTRS (Open Ticket Request System) version 3.0.x before 3.0.19, 3.1.x before 3.1.14 and 3.2.x before 3.2.4
Detection Method
Detection Method
Checks if a vulnerable version is present on the target host.
Solution
Solution
Upgrade to OTRS (Open Ticket Request System) version 3.0.19, 3.1.14 and 3.2.4 or later, or apply the patch from the referenced vendor advisory.