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Debian LTS: Security Advisory for otrs2 (DLA-2079-1)

Information

Severity

Severity

Medium

Family

Family

Debian Local Security Checks

CVSSv2 Base

CVSSv2 Base

5.0

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:L/Au:N/C:N/I:P/A:N

Solution Type

Solution Type

Vendor Patch

Created

Created

4 years ago

Modified

Modified

4 years ago

Summary

The remote host is missing an update for the 'otrs2' package(s) announced via the DLA-2079-1 advisory.

Insight

Insight

Several vulnerabilities have been discovered in the otrs2 package that may lead to unauthorized access, remote code execution and spoofing. CVE-2020-1765 An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce. CVE-2020-1766 Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. CVE-2020-1767 Unauthorized view of drafts, change the text completely and send it in the name of draft owner. For the customer it will not be visible that the message was sent by another agent.

Affected Software

Affected Software

'otrs2' package(s) on Debian Linux.

Detection Method

Detection Method

Checks if a vulnerable package version is present on the target host.

Solution

Solution

For Debian 8 'Jessie', these problems have been fixed in version 3.3.18-1+deb8u13. We recommend that you upgrade your otrs2 packages.

Common Vulnerabilities and Exposures (CVE)