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osTicket Support Address DoS

Information

Severity

Severity

High

Family

Family

Denial of Service

CVSSv2 Base

CVSSv2 Base

7.8

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:L/Au:N/C:N/I:N/A:C

Solution Type

Solution Type

Mitigation

Created

Created

17 years ago

Modified

Modified

4 years ago

Summary

The target is running at least one instance of osTicket 1.2.7 or earlier. Such versions are subject to a denial of service attack in open.php if osTicket is configured to receive mails using aliases.

Insight

Insight

Please see the references for details. ***** The Scanner has determined the vulnerability exists on the target ***** simply by looking at the version number(s) of osTicket installed ***** there. It has no way of knowing which method osTicket uses to ***** retrieve mail.

Solution

Solution

Configure osTicket to receive mail using POP3.