Vulnerability Details

osTicket Support Address DoS

Published: 2005-11-03 13:08:04

CVSS Base Vector:
AV:N/AC:L/Au:N/C:N/I:N/A:C

Recommendations:
Configure osTicket to receive mail using POP3.

Summary:
The target is running at least one instance of osTicket 1.2.7 or earlier. Such versions are subject to a denial of service attack in open.php if osTicket is configured to receive mails using aliases.

Impact:
If so, a remote attacker can generate a mail loop on the target by opening a ticket with the support address as the contact email address.

Technical Details:
Please see the references for details. ***** The Scanner has determined the vulnerability exists on the target ***** simply by looking at the version number(s) of osTicket installed ***** there. It has no way of knowing which method osTicket uses to ***** retrieve mail.

Solution Type:
Mitigation

Detection Type:
Remote Banner Unreliable

References:

https://web.archive.org/web/20060708122335/www.osticket.com/forums/showthread.php?t=301

Severity
High
CVSS Score
7.8
Published
2005-11-03
Modified
2018-10-18
Category
Denial of Service

Free Vulnerability Scanning, Assessment and Management

Mageni's Platform is packed with all the features you need to scan, assess and manage vulnerabilities like this - it is free, open source, lightning fast, reliable and scalable.

Router
Servers
Laptop
Database
Group
Cloud

Frequently Asked Questions

No, you can scan concurrently as many assets as you want. Please note that you must be aware of the hardware requeriments of the platform to ensure a good performance.

No, you can add as many assest as you want. It doesn't matters if you have millions of assets, we won't charge you for that.

No. The software is completely free. We have no intention to charge you to use the software, in fact - it completely goes against our beliefs and business model.

A vulnerability is defined in the ISO 27002 standard as “A weakness of an asset or group of assets that can be exploited by one or more threats” (International Organization for Standardization, 2005)

We generate revenue by providing support and other services for customers that require a subscription so they get guaranteed support and enterprise services. To use Mageni's Platform is completely free, with no limits at all.

Yes. Mageni understands that there are professionals and businesses that need commercial support so Mageni provides an active support subscription with everything needed to run Mageni's Platform reliably and securely. More than software, it's access to security experts, knowledge resources, security updates, and support tools you can't get anywhere else. The subscription includes:

  • Ongoing delivery
    • Patches
    • Bug fixes
    • Updates
    • Upgrades
  • Technical support
    • 24/7 availability
    • Unlimited Incidents
    • Specialty-based routing
    • Multi-Channel
  • Commitments
    • Software certifications
    • Software assurance
    • SLA

No, we don't store the information of your vulnerabilities in our servers.

Vulnerability management is the process in which vulnerabilities in IT are identified and the risks of these vulnerabilities are evaluated. This evaluation leads to correcting the vulnerabilities and removing the risk or a formal risk acceptance by the management of an organization. The term vulnerability management is often confused with vulnerability scanning. Despite the fact both are related, there is an important difference between the two. Vulnerability scanning consists of using a computer program to identify vulnerabilities in networks, computer infrastructure or applications. Vulnerability management is the process surrounding vulnerability scanning, also taking into account other aspects such as risk acceptance, remediation etc. Source: "Implementing a Vulnerability Management Process". SANS Institute.

I am ready to start scanning for vulnerabilities