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Debian LTS: Security Advisory for otrs2 (DLA-2198-1)

Information

Severity

Severity

Medium

Family

Family

Debian Local Security Checks

CVSSv2 Base

CVSSv2 Base

5.0

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:L/Au:N/C:P/I:N/A:N

Solution Type

Solution Type

Vendor Patch

Created

Created

3 years ago

Modified

Modified

3 years ago

Summary

The remote host is missing an update for the 'otrs2' package(s) announced via the DLA-2198-1 advisory.

Insight

Insight

Several vulnerabilities have been discovered in otrs2 (Open source Ticket Request System) CVE-2020-1770 Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. CVE-2020-1772 It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. CVE-2020-1774 When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key.

Affected Software

Affected Software

'otrs2' package(s) on Debian Linux.

Detection Method

Detection Method

Checks if a vulnerable package version is present on the target host.

Solution

Solution

For Debian 8 'Jessie', these problems have been fixed in version 3.3.18-1+deb8u15. We recommend that you upgrade your otrs2 packages.

Common Vulnerabilities and Exposures (CVE)