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OTRS 5.0.x < 5.0.39, 6.0.x < 6.0.24, 7.0.x < 7.0.13 DoS Vulnerability

Information

Severity

Severity

Medium

Family

Family

Denial of Service

CVSSv2 Base

CVSSv2 Base

5.0

CVSSv2 Vector

CVSSv2 Vector

AV:N/AC:L/Au:N/C:N/I:N/A:P

Solution Type

Solution Type

Vendor Patch

Created

Created

2 years ago

Modified

Modified

2 years ago

Summary

OTRS is prone to a denial of service vulnerability.

Insight

Insight

OTRS can be put into an endless loop by providing filenames with overly long extensions. This applies to the PostMaster (sending in email) and also upload (attaching files to mails, for example).

Affected Software

Affected Software

OTRS 5.0.x through 5.0.38, 6.0.x through 6.0.23 and 7.0.x through 7.0.12.

Detection Method

Detection Method

Checks if a vulnerable version is present on the target host.

Solution

Solution

Update to version 5.0.39, 6.0.24, 7.0.13 or later.

Common Vulnerabilities and Exposures (CVE)